Frequently asked questions

From accurate data to proactive advisory.

An Asolven advisor answering a client's questions across a meeting table

Getting started

11What information do you need to get started?

Commonly: access to your accounting platform, bank and credit-card information, loan statements, prior tax returns, payroll information, entity documents and other records needed to reconcile the business. We identify these early so missing items don't become a recurring bottleneck.

12Do I need clean books before becoming a client?

No. If cleanup is needed, we scope it separately from ongoing services. Historical information just needs to become reliable before it's used for higher-level planning.

24What should I expect during onboarding?

Access, documents, data validation, responsibilities and communication. We request records early, organize them in the right systems, identify missing items and set up the workflow the delivery team will use going forward.

25What is my responsibility in making this work?

Timely access and communication. Provide requested information promptly, keep business and personal activity separate, tell us about significant transactions before they happen when possible, and involve us early in decisions with accounting or tax consequences.

Our delivery model

05Why do you use outsourced accounting and tax support?

So each task is done by the appropriate level of professional. Routine bookkeeping, data processing and defined preparation work don't need a senior tax professional's time. Trained delivery staff keep costs down while senior professionals focus on review, planning and complex matters.

06Does outsourcing mean my work is handed off without oversight?

No. Work runs within defined processes, access controls, review procedures and quality standards. Asolven team members stay responsible for managing your engagement.

07Why not have a CPA do every task?

That model is expensive and inefficient. A highly qualified tax professional creates more value on complex issues, review, planning and strategy. We match each task to the right professional while keeping review standards.

08How does this approach keep fees reasonable?

Professional time is one of a firm's largest costs. When senior professionals do every administrative task, the client pays for it. A tiered model puts senior expertise where it has the most impact.

09Who reviews the work completed by the delivery team?

Review depends on the service and complexity. Work moves through defined review and escalation, with complex issues directed to professionals qualified to handle them.

10Is my financial information secure with multiple team members involved?

Access is limited to what each person's role requires. We use controlled access, designated systems, documented workflows and centralized document management instead of informal file sharing. Specific security questions can be covered during onboarding.

Pricing

20What drives the price of my engagement?

Scope and complexity, not just business size: transaction volume, number of accounts and entities, condition of the books, reporting needs, tax-return complexity, payroll and sales tax, cleanup, advisory needs, responsiveness, and the time required to deliver and review the work.

21Why might my pricing change after the first tax season?

The initial scope is based on what's visible at the start. Once we've done the work, we know the actual complexity and delivery time. If it differs materially, we may adjust scope and pricing going forward so fees reflect the work required.

22Do you charge separately for cleanup or implementation?

Yes. Substantial historical cleanup, catch-up work, system implementation and other one-time work is scoped separately, starting at $1,500. This keeps the recurring scope clear.

23Can you support businesses with multiple entities?

Yes. Each entity's accounting, tax and reporting requirements are identified clearly, and additional entities may affect scope and pricing depending on their activity.

Advisory & planning

01What does “advisory” mean at Asolven?

Using accurate financial and tax information to help you make better business decisions before the decision or tax event occurs. Depending on your engagement, this can include financial interpretation, cash-flow planning, tax planning, forecasting, entity and compensation discussions, and coordination with other professionals.

02Why can't we start with advisory immediately?

We can start discussing your goals right away, but meaningful advice depends on reliable information. If books are incomplete, accounts unreconciled or tax information outdated, recommendations can rest on the wrong picture. We first establish confidence in the data, then use it for planning.

03How do you get a client to the advisory stage quickly?

A defined progression: understand the business and goals; get live access to accounting systems and records; clean up and reconcile when needed; establish a consistent accounting and tax process; identify trends, risks and opportunities; then plan forward.

04What can slow down the transition to advisory?

Incomplete bookkeeping, unreconciled accounts, missing statements, mixed personal and business transactions, inaccurate historical balances, slow responses to requests, multiple entities without clear records, and tax returns that don't match the books.

13What is the difference between tax preparation and tax planning?

Preparation reports what already happened. Planning is forward-looking: it evaluates decisions, timing, structure and strategies before deadlines or transactions occur. Accurate, timely accounting makes planning far more useful.

14Why does bookkeeping matter if my main concern is taxes?

Tax planning depends on knowing what is actually happening in the business. If revenue, expenses, payroll, debt or owner activity are wrong, tax projections are wrong too. Good bookkeeping is the data foundation for tax and advisory work.

15How often will you review my business with me?

It depends on your package and scope. Advisory relationships include scheduled periodic reviews of performance, tax considerations, goals, upcoming decisions and action items. Your engagement documents define the frequency.

16Will you help me understand my financial statements?

Where included in your engagement, yes. We translate financial information into business context: what changed, why it matters, what needs attention and what decisions to consider.

17Will you recommend strategies that reduce my taxes?

Tax planning can identify strategies available for your facts and circumstances. We weigh compliance, economics, timing, documentation and business fit. A tax reduction isn't automatically good if it creates a poor business outcome elsewhere.

18What happens when a question falls outside your expertise?

We coordinate with qualified professionals such as attorneys, financial advisors, insurance professionals, lenders and payroll or HR specialists. The goal is coordinated decision-making, not one firm pretending to do everything.

19Can you work with my existing attorney, advisor or banker?

Yes, when appropriate and authorized by you. Coordinating your professionals reduces fragmented advice, especially when a decision affects taxes, cash flow, financing, ownership, estate planning or benefits at once.

26When should I contact you before a major decision?

Earlier is better. Examples: buying or selling a business or major asset, adding an owner, changing compensation, taking on significant debt, buying real estate, large capital investments, changing entity structure, or setting up a retirement or benefit plan.

27How will I know we've reached the advisory stage?

The conversation shifts from correcting and reporting history to interpreting current results and planning ahead. Meetings spend less time asking whether the numbers are right and more time on what they mean.

28What is the ultimate goal of your service model?

A dependable financial and tax foundation that lets the right professionals spend more time helping you look forward. Accurate data is the starting point; better-informed decisions are the objective.

Ready to move from reporting the past to planning what comes next?

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